These are unprecedented, fast-moving times. And every single one of us is thinking, feeling and behaving differently, often from one day to the next. Now is a time to listen. To empathise. And to respond to our customers' new needs, views and behaviours, as quickly and effectively as we can.
Using Brandwatch, the most powerful digital listening tool out there, we’re able to identify and understand these shifting mindsets, moods and motivations.
Giving us the information we need to inform our comms and respond appropriately during this difficult time.
How brandwatch works
Brandwatch searches data from websites, forums and social platforms, including historic data going back two years. Using data from a hundred million sources and over a trillion posts, it helps brands identify and understand their audiences in real time.
At krow, we create bespoke queries, based around the information you need. Brandwatch then taps into relevant conversations to provide sentiment analysis.
Using the tool, we’re able to present our findings visually, making it easier to understand data, competitor activities, and trends.
Our Listening Packages
Three options to support your current business needs and budget.
In addition to our Snapshot package;
In addition to our Explore package;